Privacy Policy

Effective Date: August 5, 2026

Signature Gate Systems & Welding Company ("Signature Gates," "we," "us," or "our") operates the website located at www.signaturegatesystems.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using our Site, you agree to the collection and use of information as described in this policy.

1. Information We Collect

Information You Provide to Us

Contact / Quote Request Form: First name, last name, email address, phone number, zip code, property type (residential, commercial, industrial, or other), the service(s) you're interested in (free quote, new gate installation, gate repair/maintenance, metalwork fabrication, or other), and any additional details you type into the form.
Email Newsletter Signup: First name, last name, company name, and email address.
Direct Communication: If you call, email, text, or schedule a video call with us, we collect whatever information you choose to share, such as your name, contact details, property information, and service needs.

Information Collected Automatically

Our Site is built and hosted on Wix.com. Like most websites built on this platform, it automatically collects certain technical information when you visit, such as your IP address, browser and device type, pages viewed, and referring website, typically through cookies and similar tracking technologies. If we enable additional analytics or advertising tools (for example, Google Analytics or a social media pixel), those tools may collect similar data. See Section 5 (Cookies) below.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide free quotes
Schedule and perform gate repair, installation, and welding/fabrication services
Communicate with you about your service request, appointment, or invoice
Send newsletters, promotions, or company updates, if you've subscribed
Improve our Site, services, and customer experience
Maintain the security and proper functioning of our Site
Comply with legal obligations

We do not sell your personal information.

3. How We Share Your Information

We may share your information with:

Service Providers: Companies that help us operate, such as our website platform (Wix), email marketing platform, and scheduling/video conferencing tools (e.g., Zoom), solely to help us provide our services.
Legal Reasons: If required by law, subpoena, or to protect the rights, property, or safety of Signature Gates, our customers, or others.
Business Transfers: If Signature Gates is involved in a merger, acquisition, or sale of assets, customer information may be transferred as part of that transaction.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

4. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to operate correctly, remember your preferences, and understand how visitors use the Site. You can control or disable cookies through your browser settings; note that some parts of the Site may not function properly without them.

5. Data Retention

We retain personal information for as long as needed to respond to your inquiry, provide services, maintain business and tax records, and comply with legal obligations, after which it is deleted or anonymized.

6. Your Choices and Rights

Marketing Emails: You can unsubscribe from our email newsletter at any time using the unsubscribe link in any email we send, or by contacting us directly.
Access, Correction, or Deletion: You may contact us to request access to, correction of, or deletion of your personal information, subject to our legitimate business and legal recordkeeping needs.
California Residents: If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and to request its deletion. Contact us using the information below to make a request.

7. Children's Privacy

Our Site and services are intended for businesses, property managers, and homeowners, and are not directed at children. We do not knowingly collect personal information from anyone under 13.

8. Third-Party Links

Our Site may link to third-party sites, such as our Instagram page. We are not responsible for the privacy practices of those third-party sites, and we encourage you to review their privacy policies.

9. Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us:

Signature Gate Systems & Welding Company 2550 W Union Hills Dr, Phoenix, AZ 85023 Phone: 602-695-3484 (Central Phoenix) | 480-835-1144 (East Valley) | 623-214-1805 (West Valley) Email: signature@gatesandwelding.com